Frequently Asked Questions
Here are some of the common questions people ask about MyPersonalVault.com.
Who is MyPersonalVault?
MyPersonalVault is an Omaha, Nebraska, based company set up in 2007.
We provide a web portal, MyPersonalVault.com that enables consumers to electronically store and easily retrieve critical real estate, automotive, health and other important records. The service is offered through sponsoring organizations and accessible via links from their web sites and directly to the MyPersonalVault.com site which is being launched in Beta during July, 2007. What does MyPersonalVault do?
MyPersonalVault is the only consumer document storage that allows channel partner companies to provide better customer service and marketing opportunities to their customers, while providing consumers with virtual safety deposit box, where their essential documents are safe and organized in a very easy-to-use place that inspires a new relationship to the value of information. Why do I need a MyPersonalVault account?
The predominant medium for contracts and legal documents is paper, which requires storage in a safety deposit box or a safe and is subject to loss, destruction or theft. Paper also presents real challenges in organization, searching, indexing, and cross referencing. Current digital documents stored on a typical PC or network are subject to corruption or destruction due to hardware failure, operator error, and external threats from viruses and hackers. The MyPersonalVault service addresses all these concerns and provides a safe, inexpensive, and easy-to-use solution. What other needs can a MyPersonalVault fulfill?
The MyPersonalVault essentially functions as an electronic safety deposit box except that it is meant to be visited - not just a place where things are stored and forgotten but where they can go to get information and reorder things like auto tags, useful advertising and special offers from the companies like Home Improvement stores in the "Home" section or Lawn care providers, online banking and bank services, educational services and offers, small business and local companies, or cable and utility billing and storage, from providers.
All of this in a safe, secure and simple access environment - yet wrapped in highly sophisticated security. Life storage for the Consumer - finally. Once I have created a MyPersonalVault account what happens?
The answer rests with you. We would suggest to start with opening your Personal Finance Manager and setting up your accounts, this way you can utilize MyPersonalVault's offerings to the fullest. Start uploading your important documents, and feel easy, knowing your life's documents are in good hands. What information do I need to provide to open a MyPersonalVault account?
The signup process is quick and easy. All you need to do is click on the "signup today" button on the main page. You will need to provide items such as your first and last name, address, and email address. You will also need to create a user name and password, as well as several security questions that you can answer if you lose your password. After that, all we need is your billing information and any promotional code that you may have. How much does a MyPersonalVault account cost?
Basic Subscription is $10.95/month - vault owner and 4 family member sub accounts (includes medical files) unless otherwise stated. How do I get records into my MPV account?
When you enroll with MyPersonalVault, you receive your very own username@mypersonalvault.com email address. You can use this email address to have documents emailed directly to your vault. You can also upload documents directly from your computer, or even had them faxed into your vault using your vault fax number. How do I file my records?
MyPersonalVault provides you with dozens of folders for categorizing and storing your records. While we offer suggested default names for these folders, you can re-name according to your particular needs.
When you upload your file, you can choose exactly which folder and/or sub-folder you wish to place it in.
Can I cancel the service?
Yes. You can cancel your MyPersonalVault subscription at any time. If you subscribe to an annual plan, the excess, if any, of the annual subscription paid over the monthly subscription cost for each of the elapsed months, both full and/or partial, from the most recent starting date of the Annual Subscription, will be refunded to you. If you subscribe to a monthly plan, the excess, if any, of the months paid in advance will be refunded to you. No refund will be provided for the month in which the Agreement is terminated. If you cancel the service, we will continue to make your information available to you for an additional 30 days after which time your files will deleted and you will not be able to access them. What if I need help, how do I get support?
Begining 07/26/2007 we will have 3 types of customer support. |




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